Oracle CRM On Demand Connector

Posted by: Informatica Cloud

Integrate Oracle CRM On Demand with cloud and on-premise applications, databases, files and social media sources, and accelerate CRM adoption with powerful using cloud Informatica iPaaS.

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Overview

Using Informatica Cloud to integrate Oracle CRM On Demand with your ERP applications, other SaaS applications, and corporate reporting databases enable all departments within your company to access the right data at the right time. As a result, your marketing department can automate lead flows into Oracle CRM On Demand, your sales reps can focus on higher value opportunities, and your customer service personnel will have an instantaneous view of every support case.

Features

Optimize your opportunity-to-order process by ensuring that closed opportunities flow into your ERP system(s) in real-time to kick-start the ordering and fulfillment process.Get a single view of your customer by viewing previous order history and be better positioned for an upsell strategy.Improve sales forecasting accuracy by building dashboards and KPIs with the right information.Enable customer service reps to view accurate billing, product, and warranty information about customers and increase satisfaction, retention, and loyalty. Deliver higher quality leads into Oracle CRM On Demand to improve conversion rates and campaign ROI.Implement comprehensive revenue-cycle models and predict pipeline strength ahead of time.